Ibis Mackay

I was originally booked to stay elsewhere, I had late check in at 9pm and upon arriving there it was terrible and I called around at 10pm at night looking for another place to stay and the ibis answered saying come to them. The staff member Kushal at the ibis Mackay was so calming and helped me work out my reservation as I made a mistake booking 2 rooms by accident. It was clean, quiet, very comfortable bed and I’m just thankful they were 24/7.

Loved this place right on the airport site. Staff very helpful and accommodating. Good spacious room with great bathroom shower water pressure really good. Liked that it had its own iron and ironing board. TV was good loved the selection of free films and tv series. Had a meal in the restaurant and was really good and excellent value for money.

Being situated at the airport, we were expecting a degree of noise from planes landing and taking off. We were pleasantly surprised when in our room, we had zero noise disturbances of any kind. The room we had was small but adequate for our needs. It was presented clean, well appointed, and with a comfortable bed. All in all, we were very happy with our stay, and we would definitely recommend it to others.

Bed very comfortable, room very spacious and clean, main meal at the restaurant downstairs amazing. We didn't have breaky as had an early flight

Oh my gosh, from the moment I walked in I felt so welcome, this trip was an emergency one for surgery and every member of the staff went above and beyond to make sure I was comfortable and had everything I needed. The standout was John on the front desk (I hope I have the name correct) I will definitely be back in a different capacity next time :)