Ibis Mackay
Що кажуть гості
I was originally booked to stay elsewhere, I had late check in at 9pm and upon arriving there it was terrible and I called around at 10pm at night looking for another place to stay and the ibis answered saying come to them. The staff member Kushal at the ibis Mackay was so calming and helped me work out my reservation as I made a mistake booking 2 rooms by accident. It was clean, quiet, very comfortable bed and I’m just thankful they were 24/7.
Jayde
лютий 2025 р.
Staff friendly and helpful. The television wasn't working in our room, and the staff member came straight away to rectify the situation. Rooms were clean. I had an early flight on the morning of departure. It is a very convenient location to catch an early flight. Staff catered to our request for rooms close together as we had an elderly family member with us, and we are their carer. It was very much appreciated.
Deborah
січень 2025 р.
Loved this place right on the airport site. Staff very helpful and accommodating. Good spacious room with great bathroom shower water pressure really good. Liked that it had its own iron and ironing board. TV was good loved the selection of free films and tv series. Had a meal in the restaurant and was really good and excellent value for money.
Carole
листопад 2024 р.
The room was lovely. We were happy with the room's facilities and found the bed to be very comfortable. Bathroom facilities were all good. We were happy that the room was very quiet and enjoyed having the blackout curtains.
Lilly-howe
серпень 2024 р.
Being situated at the airport, we were expecting a degree of noise from planes landing and taking off. We were pleasantly surprised when in our room, we had zero noise disturbances of any kind. The room we had was small but adequate for our needs. It was presented clean, well appointed, and with a comfortable bed. All in all, we were very happy with our stay, and we would definitely recommend it to others.
Leanne
березень 2025 р.
Good location convenient to catch a flight out of Mackay. Gym was handy.
Michael
червень 2024 р.
Bed very comfortable, room very spacious and clean, main meal at the restaurant downstairs amazing. We didn't have breaky as had an early flight
Western
серпень 2024 р.
Very clean and comfy room, all things necessary in the room were working and clean. Room service was quick and efficient and the garlic bread was very tasty! Having had a delayed flight and not getting in until late it was fantastic that they offered a 24/7 room service menu.
Chelyce
липень 2023 р.
Oh my gosh, from the moment I walked in I felt so welcome, this trip was an emergency one for surgery and every member of the staff went above and beyond to make sure I was comfortable and had everything I needed. The standout was John on the front desk (I hope I have the name correct) I will definitely be back in a different capacity next time :)
Deb
січень 2024 р.
We could leave our hire car and walk to hotel as it was right next door to car hire parking. Such a short walk to departures at Mackay Airport. Ideal. The food was good at the restaurant.
Sara
вересень 2024 р.
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